![]() ![]() When this is done, install the new HP toner. Hopefully it's not covered in ink, but even if it is, you might get lucky and just have to remove the roller, clean it, let it dry, print a page or two, clean it again, let it dry, print a page or two - that might be enough to clean the belt. You also need to look at the feeder belt. "Scrub" it lightly to remove the ink but not hard to damage the roller itself. You will need to unfasten two clips, one on each side, to remove the roller from the machine. If you are having the same problem I was having with your machine (cyan yellow or magenta) here's the soltution: 1) pay the big bucks (that means 10x the price) for HP branded ink cartridges (at least for the color in question), 2) open up the back of your machine (via the standard port - no tools needed) then use a lightly damp washcloth to clean the secondary transfer roller in the back of the machine. big fees for routine repairs, or small entities that don't work on small consumer machines - HPs listing of printer repair folks was totally useless). What a shock! And HP corporate tech drone just gave me a scripted answer, and told me to do all the things I already did! How useless!Īs is the necessity with HP suport, I solved my own problem with the help of a local independent tech (I did try to use HPs website to locate a tech, but all servicing places were either big box stores, i.e. Please click “ Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.Ĭlick the “ Kudos, Thumbs Up " on the bottom right to say “Thanks” for helping! Update the full feature printer software using this link. Select Apply and OK on the Print Server Properties windows. If you see it click on it and click remove at the bottom. Open up the run command with the "Windows Key + R" key combo. If you see it listed, right-click on it and choose "Delete" or "Remove Device.” In the Devices and Printers window look for your HP Printer. In Windows, search for and open Devices and Printers. In Windows, search for and open Programs and Features. If the copy works fine uninstall the printer software from the root level on your PC and install the full feature printer software. Refer this article to further troubleshoot print quality issues. Select the option for the type of paper you are using, and then click the OK button. Select the product, and then click the Properties or Preferences button.įrom the Paper type drop-down list, click the More. option.Įxpand each category of paper types until you find the paper type that you are using. Printed pages have small unprinted areas.įrom the software program, select the Print option. Repeated marks occur on the printed pages. Click HereĬheck the paper type setting if you are having any of the following problems: Update the printer firmware using this link. ![]() ![]() Try updating the printer firmware to the latest version and check if it helps. Let's continue with the troubleshooting steps now. ![]() Have you tried printing from a different application does the issue persist?Īre you printing from a browser or application? Please answer a few questions below in order to assist you better.ĭid you make any changes to your printer? Is this a parts issue? Is there something outside the toner that needs to be replaced.ĭon't worry I'll try to help you out. If some idiot tech gives me a textbook routine for various steps to troubleshoot, I will go bananas, or blueberries, as the case may be. But each report is saturdated in blue.Īlso did a" restore factory settings" on printer. Ran every single diagnostic and report on the machine, demo pages, color calibration, ink status, etc. Tried replacing every single toner cartridge. This does effect the intensity of the blue, but not for the better. Printed on various thickness of paper, and adjusted paper setting on printer itself. You can see the origional print of what you wanted (say a business letter in black ink) in the background, but there is a think layer of blue on top of any printed page, including margins.Īgain, each page appears to printed correctly, with correct colors, except each page printed is saturdated in blue.Īttempted Solutions: Printed from three devices with multiple installed/uninstalled drivers. Imagine you put a blue transparency on top of anything you printed. Problem: Copy/Scan work fine, but Print makes each page print with doused in blue. Product: LaserJet Pro 200 color MFP M276mw ![]()
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